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Project Management 4. Managing Project Change
Week 4
Managing project change
[object Object],Project Management
[object Object],2 Types of change (that we talk about)
[object Object],Change Management &
Change Control
You had a plan
Now things are changing
What are you going to do?
What are  ____________  going to do? you
2% requirements creep per month ( www.IAG.biz , 2008)
baseline control communicate value
Measure change against your  baseline http://www.flickr.com/photos/jsome1/477085398/
Control the change with a  process http://www.flickr.com/photos/m-c/181007636/
Communicate,  always communicate
What’s the value of the change? http://www.flickr.com/photos/noahwesley/120499365/
The other type of change
Change management
People Change management
http://flickr.com/photos/hlthenvt/401556761/sizes/l/
[object Object],[object Object],[object Object],[object Object],[object Object]
http://www.flickr.com/photos/hotteaapparel/2196486642/
Timing is everything ,[object Object]
Volume of change ,[object Object]
http://en.wikipedia.org/wiki/Technological_singularity
Why change? ,[object Object]
Responses to change ,[object Object],- +
[object Object]
[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Invite people to participate
Customers who get a chance to complain and are then satisfied are more loyal than customers who have never had a problem.
resistance
culture
Figure 1.3  Organisational cultures  (Cadle & Yates, 2005, p7)
Figure 1.4  Sociability/solidarity matrix  (Cadle & Yates, 2005, p9)
Figure 3.7  Key dimensions defining and organizations culture  (Gray & Larson, 2006, p74)
Figure 3.9  Cultural dimensions of and organization supportive of project management   (Gray & Larson, 2006, p76).
The pm as a change agent
Project success depends on change
[object Object],[object Object],[object Object],[object Object],[object Object]
aa bb cc ,[object Object],[object Object],[object Object],[object Object]
adkar a d k a r
10steps
Kotter’s 8 steps
Successful projects have planned for change
Someone is accountable for change management
 
http://www.flickr.com/photos/jsome1/477085398/   http://www.flickr.com/photos/m-c/181007636/   http://www.flickr.com/photos/felipearte/44808639/   http://www.flickr.com/photos/noahwesley/120499365/   http://www.flickr.com/photos/hotteaapparel/2196486642/   http://flickr.com/photos/hlthenvt/401556761/sizes/l/
BetterProjects.net ,[object Object],[object Object]

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The project management process - Week 4