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Project Management 8. Managing Project Conflict
Week 8
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[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],4 4
[object Object],[object Object],Conflict
[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Bisno’s Sources of Conflict ( Condliffe, 1991 , p6)
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[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
( Nicholas, 2001 , p519)
( Nicholas, 2001 , p519)
[object Object]
[object Object],Components of Conflict
[object Object],Components of Conflict
[object Object],Components of Conflict
[object Object],[object Object],[object Object],Components of Conflict When you have to deal with conflict  tackle the emotional issues first   then address values and interests
Consequences of conflict
[object Object]
[object Object]
[object Object]
[object Object]
[object Object]
[object Object]
[object Object]
Violence
breakdown of relationships
polarization of views into static positions
A breakdown of collaborative ventures
destruction of communication
Groupthink
[object Object],Groupthink
[object Object]
[object Object]
[object Object]
 
Consequences of conflict
[object Object],[object Object],[object Object],[object Object],3 3
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object]
[object Object],[object Object]
[object Object],[object Object],[object Object]
avoiding accommodation competition compromise collaboration
[object Object],[object Object],[object Object],[object Object],[object Object],Avoiding ,[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Compromise
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Competition
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Accommodation
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Collaboration
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[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],2 2
[object Object]
[object Object]
[object Object],[object Object]
Lack of trust Our complaints are trivialized No action gets taken! They only take defensive action
[object Object]
[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],1 1
[object Object]
[object Object],[object Object],[object Object]
 
[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],Long hours Tight schedules Transient work force High risks Work overload Role uncertainty Social relations
A Stress Survey ,[object Object],[object Object]
( Greenberg & Baron, 1993, p238 )
[object Object],1. Organizational Level 2. Individual Level
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
Review ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
References ,[object Object],[object Object],[object Object]
Photo credits Helico   assbach   _uncommon   bootload   James Gordon   orionoir   Steve9091   Destinys  Agent   Karthik  Sudhir   bfick   kodama BryonRealey   Photos come care of Flickr, CC and generous community members. Most photo credits are in the notes section of the page itself.  Some are below.
BetterProjects.net ,[object Object]

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