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Intelligent Automati: Artificial Intelligence vs Intelligent Automation in Project Management
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Project management is a complex and challenging discipline that requires planning, executing, monitoring and controlling various aspects of a project, such as scope, time, cost, quality, risk, communication and stakeholder engagement. Project managers have to deal with uncertainty, ambiguity, change and multiple stakeholders with different expectations and interests. To succeed in this dynamic environment, project managers need to leverage the best tools and techniques available to support their decision-making and problem-solving processes.

 

One of the most promising areas of innovation in project management is the application of artificial intelligence (AI) and intelligent automation (IA). These technologies can help project managers automate repetitive tasks, analyze complex data, generate insights, optimize processes and improve outcomes. However, there is often confusion about the difference between AI and IA, and how they relate to project management. In this report, we will explain the concepts of AI and IA, provide some examples of their use in project management, and discuss the benefits and challenges of adopting these technologies.

 

What is Artificial Intelligence?

Artificial intelligence is the science and engineering of creating machines or systems that can perform tasks that normally require human intelligence, such as reasoning, learning, perception and decision-making. AI uses complex algorithms and machine learning to simulate intelligent behavior and adapt to new data and situations. AI can provide insights beyond what a programmatic system can achieve, and can handle unstructured data, such as text, images, audio and video.

 

Some examples of AI applications in project management are:

- Project selection and prioritization: AI can help project managers evaluate the feasibility, alignment and value of potential projects, and rank them according to their strategic importance and expected return on investment. AI can also help identify synergies and dependencies among projects, and optimize the allocation of resources and budget across the portfolio.

- Project monitoring and reporting: AI can help project managers track the progress and performance of their projects against various parameters, such as goals, objectives, deliverables, milestones, schedule, cost, quality and risk. AI can also help generate automatic reports and dashboards that provide relevant information to different stakeholders in a timely and accurate manner.

- Project testing: AI can help project managers conduct automated testing of their products or services, using techniques such as natural language processing, computer vision and speech recognition. AI can also help detect errors, bugs or defects in the project deliverables, and provide feedback and suggestions for improvement.

 

What is Intelligent Automation?

Intelligent automation is the combination of automation and artificial intelligence to create systems that can perform tasks that normally require human intervention or judgment. Automation is the process of using technology to execute predefined rules or instructions to perform tasks that are repetitive, predictable or standardized. Automation can simplify processes, reduce errors, increase efficiency and save time.

 

Some examples of automation applications in project management are:

- Project planning: Automation can help project managers create project plans based on predefined templates or best practices. Automation can also help update project plans based on changes in scope, schedule or resources.

- Project communication: Automation can help project managers communicate with their team members and stakeholders using tools such as chatbots, email or messaging platforms. Automation can also help send reminders, notifications or alerts about project activities or issues.

- Project documentation: Automation can help project managers create and maintain project documentation using tools such as document generators or repositories. Automation can also help ensure compliance with standards or regulations by applying rules or validations to the project documentation.

 

How do AI and IA relate to Project Management?

AI and IA are complementary technologies that can enhance each other's capabilities and benefits for project management. AI can provide the intelligence and insights that automation needs to perform more complex or creative tasks. Automation can provide the speed and scalability that AI needs to process large amounts of data or execute multiple tasks.

 

Together, AI and IA can create a new level of analysis and action for project management that can improve the quality, efficiency and effectiveness of projects. However, AI and IA are not meant to replace human project managers or team members. Rather, they are meant to augment their skills and abilities by providing them with better tools and support.

 

Some benefits of using AI and IA for project management are:

 - Improved decision-making: AI and IA can help project managers make better decisions by providing them with more data, information and insights. They can also help reduce bias or errors in human judgment by applying logic or evidence-based reasoning.

 

- Increased productivity: AI and IA can help project managers increase their productivity by automating tasks that are tedious or time-consuming. They can also help optimize processes by eliminating waste or inefficiencies.

- Enhanced innovation: AI and IA can help project managers enhance their innovation by generating new ideas or solutions that are beyond human imagination or capability. They can also help foster collaboration by facilitating communication or knowledge sharing among team members or stakeholders.

 

Some challenges of using AI and IA for project management are:

 - Data quality and availability: AI and IA rely on data to function and learn. Therefore, the quality and availability of data are critical for their performance and accuracy. Project managers need to ensure that the data they use for AI and IA are relevant, reliable, complete and consistent.

 

- Ethical and legal issues: AI and IA raise ethical and legal issues that project managers need to consider and address. For example, project managers need to ensure that the use of AI and IA does not violate privacy, security, or human rights. They also need to ensure that the accountability and responsibility for the outcomes of AI and IA are clearly defined and communicated.

- Change management: AI and IA require a change in the mindset and culture of project managers and team members. Project managers need to embrace the opportunities and challenges that AI and IA bring, and adapt their skills and roles accordingly. They also need to manage the expectations and emotions of their team members and stakeholders, who may have fears or resistance to the use of AI and IA.

 

In conclusion, AI and IA are powerful technologies that can transform project management in the near future. They can help project managers automate tasks, analyze data, generate insights, optimize processes and improve outcomes. However, they also pose challenges that project managers need to overcome, such as data quality, ethical issues, and change management. Project managers need to understand the difference between AI and IA, and how they relate to project management. They also need to leverage the benefits of AI and IA, while mitigating the risks. By doing so, project managers can enhance their performance and value in the project economy.


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Posted by webadmin on Wednesday, December 27 @ 10:08:11 EST (341 reads)
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Intelligent Automati: What got us here....will not get us there!
PMConnection Articles

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Solving a problem involves implementing a solution. I have always said that a solution incorporates People, Process and Technology. In my 30 year Project Management career, according to experts tracking the stats, I have witnessed incremental improvements in project success rates. I sincerely believe that having, understanding and implementing standardized and proven processes has helped. Thanks PMI and PRINCE2! I also believe that in the recent past agile principles, processes and techniques have added to our improved success. Thanks Scrum.org, Scaled Agile, ICAgile and others. However, what got us here....will not get us there! It's time for a paradigm shift. We can't just keep chasing the latest incremental improvements in the process. We need to leap.

We need to think completely differently. We need to stop looking to the process and focus on technology. Technology is poised to disrupt the project management profession. If you don't believe me, simply ask your favorite assistant (Alexa, Bixby, Cortana or Google Assistant).

If you DO believe me...then join me. Help me create the future of project management. Let's be the ones to drive change instead of being disrupted by it. Let's figure out how to leverage things like Virtual Team Solutions (Teams, Slack, WebEx, GoToMeeting, Zoom, etc.), RPA, NLP, ML and AI to not only reduce our administrative workload, but enable a means that virually guarantees project success!

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Republished with permission from Rich Weller MBA, PMP, Agile Certified, Project Certified 


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Posted by webadmin on Saturday, May 02 @ 04:59:44 EDT (2420 reads)
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