
Consolidating Multiple Smartsheet Trackers and Managing
Action Items
Managing multiple project trackers in Smartsheet can be
streamlined by organizing them in a single workspace and using consistent
structures for related sub-sheets (like action item logs). This guide covers
how to do four different things, 1) consolidate sheets into one workspace, 2) how to organize main trackers and
sub-sheets, 3) setting up automatic reminders for action items, and 4) ways to sync
or extract action items to Google products (Docs and Sheets). Each section provides clear steps and
best practices for implementation.
1. Consolidating Multiple Sheets into One Workspace
A Smartsheet Workspace is a container that can hold
multiple sheets, reports, and dashboards, making it easier to organize and
share your project trackers. Consolidating your sheets into a single workspace
offers a central place for your team to access all trackers. Here’s how to do
it:
- Create
a New Workspace: In Smartsheet, click the Solution Center (plus
icon) and select Create Workspace. Give the workspace a descriptive
name (e.g., “Project Portfolio Workspace”). This will serve as the central
folder for all your trackers. Watch this VIDEO
- Move
Existing Sheets into the Workspace: For each of your tracker sheets,
right-click the sheet name (in the Home or Sheets directory) and choose Move
to Workspace, then select the new workspace. This groups all trackers
under one umbrella for easy access. Watch this VIDEO
- Organize
with Folders (Optional): Inside the workspace, you can create folders
to further organize content. For example, create a folder per project or
category, and place the main tracker and its sub-sheets (like action
items) in that folder. Use clear naming conventions for folders and sheets
so that related items are easily identifiable.
- Manage
Sharing and Permissions: Share the workspace with your team (or
specific folders/sheets as needed) to grant them access to all trackers at
once. This is more efficient than sharing individual sheets one by one. If
a user is shared to the workspace, they inherit access to all contained
sheets. Watch this VIDEO
- Use
a Portfolio Report or Dashboard: To get a consolidated view of all
projects’ status, consider creating a Smartsheet Report that pulls
key info from all tracker sheets. You can configure a report to include
rows from multiple sheets (e.g. all tasks across projects or high-level
milestones). For example, a Smartsheet report can aggregate data from
multiple sheets into one view. This is similar to Excel’s multiple
tabs with a summary, and it allows you to see all tracker data in one
place without merging the sheets into one. You can then add this report to
a dashboard for at-a-glance status across projects.
- Buiding a Report VIDEO
- Building a Dashboard VIDEO
(Note: Smartsheet’s “WorkApps” is another native feature
that can create a custom app-like interface to combine multiple sheets and
reports in one view. This is a premium option that might be useful for a large
portfolio.)
2. Organizing Trackers and Related Sub-Sheets (Action Items)
For each main tracker (e.g., a project plan or task
tracker), it’s helpful to maintain separate sub-sheets for detailed logs
such as Action Items, Risks, or Issues. Here are best practices for organizing
these related sheets:
- Use
Separate Action Item Sheets per Tracker: If the action items or to-do
lists are too detailed to live on the main project sheet, create a
dedicated Action Items sheet for each project. This keeps the main
tracker focused on high-level tasks while the action log captures granular
follow-up items. As one Smartsheet expert suggests, “You could have a
separate Action List sheet for each project”. Name each action item
sheet clearly (e.g., Project A – Action Items) so it’s associated
with its project. Watch this VIDEO on how to combine multiple sheets
- Alternatively,
Use a Master Action Items Sheet: If you prefer a single list of all
action items, create one master action item sheet and include a column
(dropdown or text) for Project Name or ID. Team members would
select which project each action item belongs to. This way, all actions
reside in one sheet and can be filtered by project. An expert notes
that you can also maintain “a master Action List where you select which
project it is”. This approach simplifies reporting on all action items
across projects, but it requires discipline in tagging each item with the
project.
- Link
or Reference Between Main Tracker and Action Log: Maintain clear traceability
between a project tracker and its action items:
- In
the main tracker sheet, you might include a column or link that points to
the action items sheet (e.g., a cell with a hyperlink to “Open Action
Items Sheet”). This provides quick navigation for users reviewing the
project plan.
- In
the action item sheet, include a reference back to the main project or
specific task (for example, a column for “Related Task ID/Name”). This
context ensures everyone knows how the action item ties into the bigger
project.
- Cross-sheet
formulas or cell linking can be used to roll up information. For
instance, you could use a COUNTIFS formula to count how many open action
items exist for a given task or project and display that on the main
sheet. Smartsheet allows cell links across sheets, so you could link a status
or count from the action log into the main tracker. In practice, setting
up such connections often involves “a combination of cell linking and
cross-sheet formulas”.
- Consistent
Column Structure: Keep your action item sheets consistent in design.
Common columns include Action Item Description, Owner/Assignee
(contact column), Due Date, Status (e.g., Not Started,
In Progress, Completed), and any priority or category fields needed.
Consistency makes it easier to manage automation and to create a report
that covers all action item sheets.
- Use
Reports for Aggregate Views: If you maintain separate action item
sheets per project, you can build a Report that pulls all action
items assigned to a particular person or due in the next week across all
projects. This is useful for managers or team members who want a single
to-do list. Because Smartsheet reports can aggregate rows from multiple
sheets with the same columns, you can see all action items in one place
without merging sheets.
- Templates
and Reusability: If you frequently create new projects, consider
making a template set: a main project sheet template and an action
items sheet template. That way, each new project’s sheets are created
consistently. Placing all these in one workspace (as above) keeps them
organized.
3. Setting Up Automatic Reminders for Action Items
One of Smartsheet’s strengths is its Automation
engine, which can send alerts and reminders based on criteria such as dates. To
ensure action items don’t slip through the cracks, set up automatic reminders
for upcoming and overdue tasks. Follow these steps:
- Open
the Action Items Sheet: Go to the specific Action Items sheet (or
master action log) where you want reminders.
- Create
a New Automation Workflow: Click on the Automation menu and
select Create a Workflow (or Manage Workflows to create a
new one). Smartsheet offers a template gallery for common automations; you
might see a template like “Remind Assignees about tasks due soon” which
you can use. Otherwise, start from scratch.
- Configure
the Trigger (Date-Based): Set the workflow’s trigger to “When a
date is reached.” In the trigger settings, choose the Date column
(e.g., the Due Date column on your action items). Then choose when
to trigger. For example, you can select “Run once, 2 days before” the due
date (or 1 week before, etc.). Smartsheet allows you to pick a number of
days before or after the date. (You may need to scroll in the date
dropdown to find options like “1 week before”.) By setting “2 days before
Due Date”, the workflow will trigger on each row two days prior to
its due date.
- Set
Conditions (Optional): You can refine which rows send reminders. For
example, add a condition: Status is not Complete (so that only
incomplete items trigger alerts). You might also add “Assigned To is not
blank” to ensure only tasks with an owner send alerts.
- Define
the Action (Alert or Reminder): Choose an action such as “Alert
someone”. In the alert settings:
- Under
“Recipients”, select “Send to contacts in a cell” and choose the
Assignee/Owner column. This ensures the notification goes directly to the
person responsible.
- Customize
the message if desired. For instance: “Reminder: Action item
"{{Action Item}}" is due on {{Due Date}}. Please update the
status or complete this item.”
- You
can also CC additional people or set it to send to a fixed email or
contact list (e.g. the project manager) if needed.
- Save
the Workflow: Name it clearly (e.g., “Due Date Reminder – 2 Days
Before”) and turn it on. Smartsheet will now automatically email or notify
the assignee two days before their task is due, including a link to the
row.
- Setup
Additional Reminders (Best Practice): Often, one reminder isn’t
enough. Consider adding:
- A
day-of-due-date reminder: Create another automation: Trigger “When a
date is reached -> run once on the due date (0 days before)” with
similar conditions, to ping the owner on the due date if still not
complete.
- An
overdue alert: Trigger “When a date is reached -> 1 day after” (or
use a condition like due date in the past) to notify assignee or escalate
to a manager that the item is overdue.
- Weekly
digests or recurring reminders: Smartsheet can also do recurring date
triggers. For example, you can set a workflow trigger to “Run every
Monday at 9:00 AM” and then as conditions include all rows where
Status is not Complete and Due Date is in the past week or coming week.
This would send a weekly summary or batch of reminders. (This approach
requires a bit more setup with conditions or helper fields, but can be
useful for summary notifications. In a community example, a user
scheduled a workflow for every Thursday and used conditions to catch
items due in a week.)
- Test
the Automation: It’s wise to test with a sample row. Set a due date a
day or two from now and ensure the assigned person (maybe yourself in a
test) receives the email at the expected time. Adjust timing or messaging
as needed.
- Watch this VIDEO
Tips:
- Reminders
from Smartsheet will appear as emails (or push notifications in the app)
listing the row details. Encourage users to update the sheet when they get
a reminder (you can even use the “Request an Update” action instead of a
simple alert – this way the email contains an Update Form for that
row).
- Smartsheet
automations are row-based, meaning each row’s date will trigger its
own alert when criteria are met. Only the assignee of that row (and
whoever else you designate) will get the email, not everyone in the sheet.
- Be
careful not to spam users with too many emails. It’s best to plan a couple
of key reminders (e.g., one a few days before due, one on due date) rather
than daily pings, unless truly needed for critical items.
4. Extracting or Syncing Action Items from Smartsheet to
Google Products
Sometimes you may want to generate a document (or a portion
of a document) that lists action items – for example, a weekly status report in
Google Docs that includes all open action items. Smartsheet doesn’t natively
sync to Google Docs in real-time, but there are both native tools and third-party
integrations that can help you export or sync data from Smartsheet to a
Google Doc.
Option 1: Smartsheet for Google Docs (Add-on)
Smartsheet provides a Google Docs add-on called “Smartsheet
for Google Docs” which allows a form of mail-merge from Smartsheet to a
Docs template. With this add-on, you can take your Smartsheet data and
automatically insert it into a Google Doc format. According to Smartsheet’s
description, “Smartsheet for Google Docs is a Google Docs add-on that allows
you to create invoices, form letters, envelopes, or other documents from your
Smartsheet data”. In practice, you would:
- Install
the Smartsheet for Google Docs add-on from the Google Workspace
Marketplace (it’s free and built by Smartsheet).
- In
Google Docs, design a template document with placeholders for your
Smartsheet fields (for example, a table or bullet list structure for
action items, using placeholder tags like <>).
- Use
the add-on to connect to your Smartsheet and select the sheet (or report)
containing action items. You can then generate a Google Doc that replaces
the placeholders with actual Smartsheet data, essentially creating a
snapshot of the action items.
- This
is useful for creating a one-time or periodic document (e.g., a meeting
minutes doc that includes the latest action items). It’s not an auto-sync;
you would run the merge whenever you need an updated doc. However, it automates
the tedious copy/paste process by pulling live data at the time of
generation. It’s like a mail merge, allowing you to “create multiple
Google documents in a snap” from Smartsheet data.
Use case: For instance, before a team meeting, you
could run the add-on to generate a Google Doc agenda that contains a section
listing all open action items from Smartsheet. This Google Doc can then be
shared or further edited for the meeting.
Get Smartsheet for Google Docs add-on from HERE
Option 2: Automated Integration with Zapier or Make
Watch this VIDEO
For a more continuous or automated sync between Smartsheet
and Google Docs, third-party integration platforms like Zapier or Make
(Integromat) are very effective. These services can watch for changes in
Smartsheet and update a Google Doc accordingly, with no manual intervention
after setup. Here are a couple of approaches using these tools:
- Append
to a Google Doc for each new action item: Using Zapier, you can set up
a “Zap” with Smartsheet as the trigger and Google Docs as the
action. For example, trigger “New Row in Smartsheet” (or “New or
Updated Row”) on your Action Items sheet. For each new action item, have
the Zap append text to a specific Google Doc. Zapier’s Google Docs
integration provides an action called “Append Text to Document” which will
add text to an existing doc. You could format the appended text to include
key fields (e.g., “Project X – Task Y – Owner: John – Due:
5/30/2025”). Over time, the Google Doc will build a running list of all
action items added. This effectively creates a log in Docs that mirrors
your Smartsheet.
- Create
a new Google Doc from a template for each row or update:
Alternatively, use Zapier to generate separate documents. Zapier has a
action “Create Document from Template” in Google Docs. For instance, “whenever
a new row is added in Smartsheet, a document is instantly created from a
template in Google Docs”. You prepare a Google Doc template with
placeholders (like {{ActionItem}}, {{DueDate}}), and Zapier will make a
copy of that template for the new action item, populating those fields.
This might be overkill for every single action item (it would create many
documents), but it could be useful for certain workflows (like generating
an individual task briefing or ticket).
- Scheduled
syncs or summaries: With Make.com (or even Zapier’s scheduling), you
could set up a scenario that runs every day or week, pulls all “open”
action items from Smartsheet via its API, and then writes them into a
Google Doc (either replacing the content or appending). Make tends to
allow more complex logic (like clearing a doc then adding a fresh list
each time).
Tip: When using these integrations, ensure you have
the proper access tokens/API connections set up for Smartsheet and Google.
Zapier and Make provide a no-code interface: you authenticate both accounts,
then define triggers and actions. Keep in mind Zapier’s free plan checks for
new data every 15 minutes (which is usually fine for action items). Make can
run scenarios on schedules or triggers as well.
The result of an integration is a near-real-time reflection
of Smartsheet data in Google Docs. For example, as soon as an action item is
added or marked done in Smartsheet, the linked Google Doc could update to add
or update that item (depending on how the Zap is configured). This is great for
dynamic documentation or for stakeholders who prefer Google Docs over
Smartsheet.
Option 3: Using the Smartsheet API (Custom Solution)
For those with technical resources, the Smartsheet API
gives full access to read sheet data and even update Google Docs via Google’s
API. A custom script (in Python, JavaScript, etc.) could extract action items
and push them to a Google Doc. This approach is highly customizable:
- You
might write a Google Apps Script that periodically pulls data from
Smartsheet (using Smartsheet’s API and an API token) and writes to a
Google Doc or Google Sheet.
- Or use
a scripting environment (AWS Lambda, Google Cloud Function, or a simple
script on a schedule) to generate a Google Doc report from Smartsheet
data.
This method is powerful but requires coding. It may be unnecessary
if Zapier or the Google Docs add-on covers your needs, but it's good to
know it's possible. (For example, an API script could compile all open action
items, sort them by project or owner, and format a Google Doc with tables or
lists exactly as you want.)
Learn more HERE
Option 4: Export/Manual Methods (for completeness):
If an automated sync is not critical, you can always export
your Smartsheet data and use it in Google Docs:
- Simply
export the Action Items sheet to Excel or Google Sheets (Smartsheet
has a “Export to Google Sheet” option if you have linked your Google
account). Once in Google Sheets, you can copy/paste or use the Google
Sheets → Google Docs linking (e.g., copy a table from Sheets to
Docs with a link for updating).
- Or
copy rows from Smartsheet and paste into a Google Doc table. This is
manual but quick for one-off needs.
These manual methods work for static reports or one-time documentation
(like an end-of-month report that lists all action items closed this
month).
Option 5: Smartsheet to Google Sheets
Summary of Integrations: The native Smartsheet for
Google Docs add-on is excellent for generating polished documents from
Smartsheet data using templates (similar to mail merge). Zapier and Make
provide automated, ongoing syncing – for instance, appending each new
Smartsheet row to a Google Doc is a straightforward Zapier workflow. When
choosing an approach, consider how often you need the sync and who the audience
is. For collaborative, real-time needs, a live Smartsheet or a published
Smartsheet report might even suffice. But if the audience lives in Google
Workspace, the above methods will bridge Smartsheet to Google Docs effectively.
Conclusion
Bringing multiple Smartsheet trackers into one workspace is
a foundational step to better manage projects – it centralizes resources and
simplifies sharing. Each project tracker can be paired with sub-sheets (like
action logs) for detailed tracking, either kept separate per project or
consolidated in a master log, depending on your workflow. Smartsheet’s
automation capabilities then ensure nothing falls through the cracks by sending
timely reminders to owners about upcoming or overdue action items. Finally,
while Smartsheet excels at tracking internally, you have options to push or
pull that data into Google Docs for reporting or collaboration outside of
Smartsheet. Using the Smartsheet for Google Docs add-on or integration tools
like Zapier/Make, you can automate the extraction of action items into
documents, saving time and reducing manual effort.
By following these structured steps and best practices,
you’ll set up a robust system where project information is organized,
actionable, and easily shareable, leveraging the strengths of Smartsheet’s
native features alongside the flexibility of external integrations. Good luck
with your setup, and enjoy a more streamlined project tracking experience!
Note: You may find this of value:
|